Listening to Customers, Qingdao Hicorp Providing Services for More Than One Year’s Customers
Qingdao Hicorp Group Heavy Industry Science & Technology Company held the launching ceremony for “Listening to Customers, Qingdao Hicorp Providing Services for More Than One Year’s Customers in Turns “ in the morning of 17th Oct. There were about 20 people including the sales representative Zhang Jinjuan, technical representative Yin Huaixiu and production representative Pang Zhaohua attended the ceremony.
The launching ceremony was hosted by the Vice-general Manager Xu Zhongrong of Sales Company.
The General Manager Liu Zengxi, at Qingdao Hicorp Group Heavy Industry Science & Technology Company addressed the ceremony. He explained the values of after-sales service at the fierce competitive market, pointed out the importance of providing services in turns. After introducing our 24 hours customer service center briefly, and the circumstances of launching the nationwide services for customers in turns, the General Manger Liu pointed out that the nationwide service action was not only a vivid manifestation of the enterprise’s spirit of producing high-quality products and providing excellent services centered on customers, but also an excellent opportunity to actively publicize and promote HIcorp people respected by customers, , and broaden the sales channels , which was of great significance . The quality of nationwide after-sales service was an important defense line to ensure customers’ rights. The company providing high-qualified products and perfect after-sales service to customers is the first requirement for company’s development and expansion. The customers’ senses of satisfaction and loyalty could be maintained by excellent after-sales service. Under the fierce competitive circumstances, the customers are pursuing for high-quality products and also excellent service. We Qingdao Hicorp Group has been paying more attention to the two aspects, won the favor of customers, and our customer groups have been expanded continuously.
The launch of this event is another voyage of our service and marketing, an opportunity for us to learn more about our customers and competitors, help to establish well relations with different types of customers, to strengthen the relationship with customer, to increase the potential success for further cooperation . The event launching is an significant action for us to move towards the world and become the international first-level enterprise.